Are you being served? new tools for measuring service delivery /

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Bibliographic Details
Corporate Author:	ProQuest (Firm)
Other Authors:	Amin, Samia, 1980-, Das, Jishnu, Goldstein, Markus P., 1970-
Format:	Electronic eBook
Language:	English
Published:	Washington, DC : The World Bank, c2008.
Subjects:	Medical care > Developing countries > Quality control > Measurement. Health facilities > Developing countries > Quality control > Measurement. Educational surveys > Developing countries. Quality assurance > Developing countries > Measurement. Electronic books.
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